ALVA Amacooka

Are you ready to receive your new purchase?

We deliver anywhere in South Africa from Monday to Friday (excluding public holidays). If you live in any outlying town we might need some additional time but we promise it is worth the wait

What will the delivery cost you?

We will always try to bring your order to your doorstep in the most affordable way. Here is a simple guide to show you the options available:

When will delivery take place?

Our delivery team is ready to pack and deliver your order as soon as payment confirmation and required supporting documents such as TV License validation are received.

What if I miss my delivery?

We will make sure to give you a call and reschedule as soon as possible.

What if my items are damaged, faulty or incorrectly delivered?

Please notify us within 24 hours of receipt of delivery on 0800 111 081 or everyshop@jdg.co.za. We will do our best to have the damaged product collected and a new product delivered to you. For more details view our returns and refunds policy.

What if I receive the incorrect items or quantity of products?

Mistakes do happen, should you experience this please notify us immediately so that we can get our team to assist you. You can notify us on 0800 111 081 or everyshop@jdg.co.za and we will arrange to collect the incorrect items and replace them as soon as possible.

What about Returns & Refunds?

If you are not absolutely in love with your new purchase you may return or exchange your products subject to producing the original receipt and ensuring the product is in its original packaging and condition.

You are welcome to view our full returns and refund policy in our terms and conditions to guide you with the process and to learn more about products that can not be returned.

Should you wish to return items, you can use the online return functionality within 24 hours of delivery under the “My Account” Tab on the right-hand side of the navigation bar.

Should you need more information kindly contact us on 0800 111 081 or everyshop@jdg.co.za.